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Visual Apex, Inc. Buyers' Comments

Overall Rating

4.9/5.0
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Oct 27, 2017 Sai from Washington, USA
I caved in and upgraded my Epson 3010 to the UHD65 from Optoma. Great upgrade! The colors and contrast on this are so much better. Not to mention the detail from 4k (Planet Earth 2 is a sight to behold on this projector).

I purchased from Visual Apex because they included a good projector mount with the projector. I just ended up using my old mount and borrowed a couple of screws from the new mount but the parts looked really good.

Shipping was fast and I'm a happy camper.
Oct 26, 2017 Steve from Iowa, USA
Awesome service, needing it delivered next day. I had it, it was an awesome projector too boot. Optama Eh500.
Jan 19, 2017 Bruce Buell from New York, USA
You don't want to just buy stuff, you want the total viewing experience, right? Visual Apex keeps that all in mind. They don't want to simply make a sale, they want you to be completely satisfied with your purchase. From the first time I called to verify packages I found online, I could tell they were different. First of all, they knew what they were talking about regarding equipment I would need to set up a theater in my basement. They steered me away from spending too much on things that wouldn't enhance my viewing experience. They also explained where a couple of bucks more on a certain item or two would make a big difference. The prices are the best and the products I bought, Epson Home cinema 5040UB and the largest fixed frame screen, are rated highest by every reliable source online. Don't waste time or money shopping Best Buy and dealing with kids who just read manuals or think you are saving money with another online store. Make it easy and get the right items the first time with Visual Apex. Sorry if this smells like an advertisement (I own an agency, but these guys are not clients); I am writing the truth!
Nov 25, 2016 Josh from Ohio, USA
We purchased the Epson 3500 refurbished and it's totally awesome. I don't have dedicated home theater so we have white ceilings and light colored walls, as well as two windows that are behind the projector, but the picture quality is unphased by the light....I can't say enough about the quality of the picture. I was worried about the refresh rate, but it's a non issue. Sports, movies, 3D are all just excellent...I don't see a need to buy the 5030 model as the 3500 does the job for us.
Aug 31, 2016 D. Lyall from Pennsylvania, USA
I ordered the a refurbished Epson Powerlite HC2030 Home Cinema 2030 2D/3D 1080p 3LCD Projector from Visual Apex – what an awesome company! It arrive quickly in pristine condition, and they followed up a week later to make sure there were no issues with operation, and whether I had any questions. Great customer service!
Aug 30, 2016 Jim Foley from Massachusetts, USA
I purchased an Epson 5030UB which came with a free projector mount. I had trouble figuring it out but they had a video which showed me how to install it. Still had trouble and talked with a real human being a couple of times which solved my problem. Great customer service and a great projector system
Jul 28, 2016 Patrick Wilcher from Mississippi, USA
I recently purchased an Epson projector from Visual Apex. They had great customer service and exceeded all my expectations of delivery and response time. I recommend them to anyone.
Jul 6, 2016 James from Missouri, USA
Purchased factory refurbished Epson 3020, adjustable mount, and 35 foot HDMI cable. Free two-day delivery (on the projector) was a nice touch. Free Standard Shipping was included on the other pieces. Condition received was excellent. Unit worked as described and designed. Good follow-up on the part of Visual Apex, making certain that everything worked properly and that I was happy.

Yes indeed! Next time I need another home theater related piece of equipment, I'll look there first.
Jun 28, 2016 Matt A from Washington, USA
I have been a customer of VA for about 10 years, responsive, professional and dedicated are three words that I would use to describe them.

Cannot recommend them enough!

Apr 26, 2016 Michael G Orgill from California, USA
This was my second purchase from Visual Apex. This one went off as well as the first. Pricing was excellent, order process was smooth, delivery right on schedule. All 3 projectors from this order have been installed and working great!
Apr 13, 2016 Kip Keylock from British Columbia, Canada
We purchased an Epson projector that was a special application .. we were quickly offered several units that would have worked, with expert advise from the wonderful sales people. Total 5 star service and recommend anyone needing great advice, unbeatable pricing, and customer satisfaction, deal with PC !
Apr 13, 2016 Peter from Texas, USA
Very responsive and friendly merchant. Item shipped fast and in time. Website has info that helps me to decide my purchase experience.
Apr 5, 2016 Jon from North Dakota, USA
I purchased the Epson 1080 projector and I am very pleased with it! Even better is this companies customer service. Outstanding!!
Mar 29, 2016 Dustin Dickens from Texas, USA
Purchased the Epson 5030ub theater bundle package, which included a Visual Apex 110" fixed frame screen, projector mount, ir extender, projector cover and universal remote. Overall great experience and products. The 5030ub looks amazing on the Visual Apex screen. I could not be happier. The best part of my experience was the fast shipping and far superior customer service. Thank you.
Mar 29, 2016 Chaun DeMars from Minnesota, USA
They answered my many questions without pressuring me into buying anything. They gave me several examples of what I needed in several different price ranges. An overall very good experience dealing with them.
Mar 26, 2016 John Cowell from New Jersey, USA
Buying from Visual Apex was the best online buying experience I've had in a long time. They had everything I was looking for. Ordering was simple and shipping was super fast. I especially liked how Alice from customer service followed up on my order.Thank You!! This is an excellent company to do business with and I will tell everyone I know.
Thank you Visual Apex.
Mar 16, 2016 ROBIN CLEMENTI from New Jersey, USA
My Husband and I decided to build a very modest home theatre and i was given a few name of projectors and screens to research. Visual Apex continued to come up as a research reference and their online information and very competitive pricing was great. The most important piece of information about Visual Apex is their telephone customer service and support prior to purchase was outstanding. After speaking with their sales staff I felt very knowledgeable to make my choice and they continue to help us as we make all of out installation decision. Shipping was very quick and everything arrived within 2 days.
Mar 16, 2016 Scott Hilliker from Alabama, USA
Ordered a new projector for our sanctuary. Had to have it so installation could be before Sunday. Item was delivered on time just as the company said. I will definitely order from them again as the needs arise.
Mar 2, 2016 Doug DeFord from Indiana, USA
I recently purchased a Epson 5030ub Projector Package with a 120" screen after looking at them for several months. I submitted an email asking how this projector would fit my application in my home theater room. I received an e-mail quickly from Brian from Visual Apex answering all my questions asked. I finally made the decision on what I wanted and called and spoke with Brian to place my order. Everything went very smoothly on placing the order and the projector and accessories arrived exactly when I was told they would. The installation was just as I was told pretty much plug & play. I am amazed at the picture quality and was very pleased with the follow up from Visual Apex customer support. I would highly recommend them to anyone interested in purchasing a projector. Thumbs up to all at Visual Apex Inc.
Mar 1, 2016 Sarah Graham from Nevada, USA
We purchased a Epson projector and it working great. WE live in a very rural area and don't have a movie theater so visual apex helped us with that and now we enjoy movies from our own home.

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